Returns & Exchanges
At ADRO, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy for all unworn and unwashed apparel. If the fit isn't perfect or you've changed your mind, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging with all tags attached, and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Check & Refund
Once our warehouse receives and inspects your items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing